No doubt, the modern economy can now be considered as technology-dependent. Technological innovations have undoubtedly fueled growth and success for many businesses worldwide. As market demand increases, technical requirements also evolve. Unfortunately, keeping up with the ever-changing landscape can be overwhelming. Your best bet: to hire a reputable managed service provider.
Benefits
Before you get the services of an MSP, let’s take a comprehensive look at its key benefits to businesses first. A reliable managed service provider can do much more than providing IT support and maintenance. Here, we’ve enlisted some of the major advantages of outsourcing your IT needs to a managed service provider:
REDUCE RISKS
Every investment your company makes is considered as an asset. Each asset, whether big or small, comes with a certain risk. Market demand, government regulations, as well as your company’s financial status can change any time. When neglected, these factors can carry negative consequences. By hiring a reputable managed service provider, you can protect your business from any possible risk.
COST SAVINGS
One of the biggest benefits you can get from a managed service provider is its cost-efficiency. With an excellent managed service provider in place, operational costs can be reduced. What’s more, most MSPs offer subscription-based services. Thus, clients can pay either on an annual or monthly basis. This allows them to gauge the efficacy of the services they are using. In addition, this can also help them work within their budget. At its core, MSP clients will only pay for the services they need instead of wasting their money on packages that include unnecessary services.
PROACTIVE SUPPORT
Forget about the traditional break-fix IT support, with a managed service provider, you can get proactive support and maintenance. Most reputable MSPs offer remote monitoring and maintenance that guarantees continuous scanning of network bugs and issues. With a managed service provider at your disposal, you can expect almost zero downtime resulting in better performance.
EXPERT ADVICE
Outsourcing IT support and maintenance to a reliable managed service provider gives you access to a large team of skilled and professional IT experts. With these people in place, handling network issues, network or hardware problems, cloud computing, and even IT security can be done in no time.
ROBUST IT SECURITY
The benefits you can get from a managed service provider aren’t limited to IT support and maintenance alone. Most reputable MSPs work hand-in-hand with security vectors to help ensure robust protection. This helps minimizes the risk of successful cyberattacks involving credit card numbers and client data.
QUICK RESPONSE TIME
Time is a vital factor in any business. Every minute could mean new opportunities and bigger profit. However, problems and threats could also arise in no time. This is where the need to hire a managed service provider comes into play. With an efficient network operations center, a managed service provider can offer clients the quickest response time support.
BETTER VENDOR MANAGEMENT
Imagine the need to contact vendors for software and hardware issues. No doubt, such a daunting task can waste a genuine amount of your company’s time. This may result in loss of productivity, leading to a loss of profit. To prevent this from happening, hiring a managed service provider can be of great help. Most MSPs communicate with vendors on their clients’ behalf. This gives clients the guarantee that all issues are resolved without causing any inconvenience on business operations.
In essence, a managed service provider will serve as your main point of contact for vendors. With the help of a reliable MSP, escalating concerns to third parties will be a lot easier. Dealing with vendor coordination may seem like an easy task. However, this may cause confusion, especially to employees without the proper know-how. By having a managed service provider in place, you’ll get a trusted team that will keep you away from all the stress associated with vendor management.
FOCUS ON CORE DEVELOPMENT
Market demands evolve at a rapid pace. To stay ahead of your competitors, it is imperative to meet such expectations. An efficient solution: an upgrade on IT infrastructure, support, and maintenance. To reduce cost, some companies often require their employees to take in-charge of several IT responsibilities. As a result, they find it difficult to focus on their primary tasks.
To help improve employee productivity without sacrificing IT management, hiring a managed service provider can be of great help. With the help of a reputable MSP, employees can spend their time well on revenue-generating tasks.
Signs You Need to Change Your Managed Service Provider
Are you experiencing current IT problems despite having a managed service provider in place? Are you experiencing issues that are taking too long to resolve? If so, it might be the perfect time to change your MSP.
Whether you’re looking for a change your MSP, these tips below can help you come up with a sensible decision, Here’s a list of signs you might need to consider before you decide to change your MSP:
SLOW RESPONSE
One of the most common grounds to change your managed service provider is the slow response time. Businesses hire an MSP because of one common reason: to take the stress of IT responsibilities off of their hands. Unfortunately, the opposite can happen once an MSP fails to do their job.
Any company can suffer from a network outage. Once this problem arises, your managed service provider is expected to resolve the problem immediately. If not, this may lead to a major loss in productivity, resulting in a loss of revenue.
COSTLY
Pricing is an essential factor in the buying process. A managed service provider that doesn’t work within your budget may not be the most sensible option you should go for. Before you decide to change your MSP, try to evaluate the price point and compare it with the services you are getting. Keep in mind that an MSP that offers substandard services isn’t worthy of your time and money.
INADEQUATE MONITORING AND PROTECTION
Cybersecurity plays a vital role in business success. Without adequate protection, your organization can be an easy target of cyberattacks. Given the rise in data breaches, it should be in your best interest to invest in cybersecurity solutions. Your first line of defense: a managed service provider that offers round-the-clock monitoring and protection.
Like in any other company, your employees are perhaps working in regular office hours. Despite this fact, it is crucial to know that critical data on your networks never sleep. And so are hackers. As such, you would want to find a managed service provider that works round-the-clock. Equipped with on-site staff, a reputable MSP is expected to provide monitoring and robust protection at all times.
LACK OF DATA BACKUP
Critical data is the backbone of any business. Without it, you may possibly lose everything you’ve worked hard including your valued clients. As such, you have to choose a managed service provider that offers data backup and data protection. Any service that fails to offer such functionalities may not be a suitable option for your business.
